Ts & Cs

Terms and Conditions for "Slouch" Lightweight Beach and Park Chair

Warranty:

The warranty period for the "Slouch" chair is set for 6 months from the date of purchase. The warranty covers defects in the zip, cover, and frame, excluding damages resulting from misuse or abuse of the chair and cover.
The warranty does not cover damages resulting from rocking, leaving the chair exposed to the elements, exceeding the weight limit, or any other reckless behavior.

Returns:

Returns are in line with the South African Consumer Protection Act. Customers have the right to return the product within a specified period if they are not satisfied.
Customers can return the product at their own cost if they are unhappy with it for any reason within the allowed time period.A full refund or store credit, less the cost of delivery, will be provided upon successful return.

Usage Guidelines:

The chair is designed to support up to 150kgs, but it's better suited for individuals weighing below 110kgs.
The chair is not waterproof. While the cover is water-resistant, the chair should not be left outside in the rain or used in water.

Maintenance and Care:

Store the chair in a dry environment and air dry if it becomes damp.
Clean the cover with a damp cloth. Avoid using detergents that may harm the fabric or the print, especially bleach or any abrasive cleaners.

Liability:

The company and its owner are not liable for any accidents or damages caused by the chair beyond the scope of the warranty.

Privacy:

Customer data will be stored securely and used for future communications. The company will not share or sell customer data to third parties without explicit consent. Customers have the right to opt-out of communications at any time.

Shipping:

The company will make every effort to ensure timely delivery. However, delays, damages, or lost items during shipping are beyond the company's control. Customers will be informed of any known delays.

Intellectual Property:

All designs, logos, and branding associated with the "Slouch" chair are the intellectual property of the company. Unauthorized use, reproduction, or distribution is prohibited.

Dispute Resolution:

Any disputes arising from the purchase or use of the "Slouch" chair will be resolved through mediation. If mediation is unsuccessful, the parties agree to binding arbitration in South Africa.

Governing Law:

These Terms and Conditions are governed by the laws of South Africa.