Shipping policy

Shipping Policy

At Slouch, we are committed to providing our customers with exceptional service. As part of our ongoing efforts to enhance your shopping experience, we are pleased to offer complimentary shipping to our valued customers anywhere in South Africa

For Customers Outside South Africa: While we strive to extend our free shipping service, customers residing outside of South Africa may incur shipping costs based on the size of the order. Our checkout will communicate any applicable shipping charges for your approval prior to dispatching your order.

Return Shipping: In the event that a return is necessary, please be advised that the cost of return shipping will be borne by the customer and any subsequent refund will only be approved once the goods are received and have been inspected for use, damage, wear and tear any other refund disqualifying criteria. We recommend that you carefully review our return policy and ensure that the product meets your needs before making a purchase.

Customer Support: We understand that you may have questions or need assistance with your shipping options. Our dedicated customer support team is here to help. Please reach out to us at hello@sitslouch.com with your details, and we will collaborate with you to find the best possible solution.

Thank you for choosing Slouch. We look forward to serving you and enhancing your relaxation experience.

Our contact information is posted below:
hello@sitslouch.com